Returns & Exchanges
At Boulies, we want you to be completely satisfied with your ergonomic seating experience. If your chair is not the perfect fit, you may return it within 14 days of delivery in its original packaging and condition.
Initiate Your Request
Contact our support team via our official portal with your order number and the reason for your return to receive a Return Authorization.
Prepare the Package
Carefully disassemble the chair and pack all components into the original box, ensuring all protective materials are in place to prevent transit damage.
Ship to Warehouse
Affix the provided shipping label to the box and drop it off at an authorized carrier location; please retain your tracking receipt for confirmation.
Inspection and Refund
Once our quality control team verifies the item's condition, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing